Beginning August 8, National Life Group is introducing enhancements to eApp that provide more flexibility for completing labs and a simpler HIPAA signing experience.
More flexibility for labs
- In all states, Agents will have the option in e-app to select APPS or ExamOne as the preferred vendor
- Eligible customers may have the option to complete required labs at an ExamOne Patient Service Center (PSC) when a location is available in their area. If a full paramedical exam is required the Patient Service Center will not be an option.
- In e-app you will see a question asking which vendor you prefer to use in the event exam and labs are needed. If your customer would like to use an ExamOne Patient Service Center, select ExamOne.
A simpler HIPAA signing experience
What’s New:
- HIPAA signature ceremony using the Face-to-Face and PIN to Sign methods will be a simplified experience, reducing the number of clicks needed to complete the signature process.
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- Streamlined experience that reduces the number of clicks by half.
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- Customers can review the HIPAA package during the signing, or at their leisure by viewing the documents sent to them for their records.
- Customers will receive a copy of the following documents, for their records:
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- Completed HIPAA Compliant Authorization Form
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- Terms of Use and eSignature Consent
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- Prenotifications
- Documents will be sent to the customer via email (Face-to-Face method) or text (PIN to Sign method).
TC9053541(0726)1
